customer service

noun
🔊/ˌkʌstəmə ˈsɜːvɪs/
🔊/ˌkʌstəmər ˈsɜːrvɪs/
[uncountable]
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  1. the help and advice that a company gives people who buy or use its products or services
    • Our main concern is to provide quality customer service.我们最关心的是为顾客提供优质服务。🔊🔊
  2. the department in a company that provides customer service
    • I phoned the airline's customer service and they said seats were available.我给航空公司的客户服务部打电话,他们说有空位。
    • How a company's customer service department responds to your complaint or query is vital.公司客户服务部门如何回应您的投诉或查询至关重要。
  3. the activity of serving people in hotels, restaurants and shops
    • Votes were based on quality of food, customer service and atmosphere. 投票基于食物的质量,客户服务和氛围。