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ma’am

noun[singular]
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  1. 🔊/mæm/
    🔊/mæm/
     (North American English) used as a polite way of addressing a woman（尊称）女士，夫人
    • ‘Can I help you, ma'am?’“要帮忙吗，夫人？”🔊🔊
    compare sir
  2. 🔊/mɑːm/
    🔊/mɑːm/
     (British English) used when addressing the Queen or senior women officers in the police or army（对女王或高级女警官、女军官的敬称）
    3. see also madam
    Word Originmid 17th cent.: contraction of madam.